It’s a great partnership with TheBirbal. The team is agile and is able to make the setup live in short time. We appreciate their attention to details and creative approach to achieve desired objectives. The diverse workforce with immense maturity has helped us to gain deeper connect with our clients

TheBirbal is a great start-up. They’re the adept in building end to end setup in short time and deploy resources as per required. They have deep understanding of the travel business and its dynamics. They live up to their value of customer focus. Their seasoned workforce has a very balanced approach and they strive to deliver the best of their potential

We worked with TheBirbal for our launch of SpeedLabs in teachers community. It was impressive and satisfying to work with the team. Sushil has been supportive in ideation and planning of activities. The team efforts and response was very fast. Congratulations for such a unique idea and best wishes for exponential success.

We are impressed by the offering of TheBirbal. They solve a very interesting problem in a very creative and cost effective manner. Our customers - hotels - get a lot of bookings through their phone channel and oftentimes such phone calls are not answered properly leading to loss of significant revenue for the hotel. TheBirbal service solves this problem well and their travel and hospitality background delivers high conversion on the phone channel. The team is also super responsive and is very focused on ensuring their customers succeed. We look forward to deepening our partnership with them.

We at Drsya Tech, engaged TheBirbal team for supporting us on a client engagement that required identifying and interacting with customers who fulfill a set of stringent criteria.  The team Birbal delivered to our expectations and the client's delight. Happy to recommend TheBirbal team based on our experience and the professionalism demonstrated through the engagement.

“We are delighted to say that the experience has been more like dealing with an extension of our in-house team rather than an outsourcing partner that offers us managed services. Their plug & play model has met our agile needs as we grow to suit our customised workflow to plan, monitor and track results that leads to overall productivity, focusing on meeting our customer needs and often exceeding them in this world of constant omnichannel demands. The idea of utilizing quality resources who wish to work from home on a part-time basis leads to better team performance and morale. This helped us minimize potential loss of business by adding their women workforce under their work-from-home model to our robust customer-centric resource centre under a hybrid structure. The effort put in by The Birbal Team in continuous training of their resources and our own team has been phenomenal in the improvement of the quality of calls while dealing with our customers. We are grateful to them for their contribution to our business and hope to continue to enjoy this mutually beneficial relationship.”