Transforming the business growth: Inspired by people, Empowered by experience.
TheBirbal team is an extension of your in-house team and we are there to co-create your success journey
Agile, Scalable, Reliable by design
Creating an impact in Travel, Hospitality, Edutech, Insurance, Ecommerce and many more industries with distributed workforce setup for Sales, Recruitment and Customer Service. We partner with our client to overcome their unique customer experience challenges and help them realize tangible benefits.
You can trust us for your business growth and profitability as everything we do is customer centric, seamless and secure
Who are we
We are leading outsourcing partner and managed service provider to corporate and startups We are a community of diversified and highly skilled people who deliver world-class experience. Our All-Women community consists of professionals with hands on experience in sales, Service, customer engagement and recruitment.
We provide corporate work opportunities with the freedom of work from anywhere and empower women workforce supported by our business leaders.
Our business leaders have in depth experience in various industries of managing work from home model
Our Expertise
“We manage client’s work with passion & responsibility”
We serve big corporates, Unicorns, Emerging businesses and startups.
Why TheBirbal?
We help you to take next step of growth with an innovative and tailored solution
The right skill set, regional coverage and experienced workforce has always been a challenge for the organizations. This is quite cost intensive and big resource management hassle.We at TheBirbal address all these concerns with customized solutions as per your business needs.
End to End Management
Planning, Hiring, Performance monitoring, Result tracking– we take care of all
Multilingual Workforce
We offer 15+ languages capabilities
Pan India presence
We are spread across India
Industry Experience
TheBirbal Team has exposure to various industries
Plug & Play Model
A week time is all we need to build a model up and running
Customized Solution
We provide customized solutions to suit your requirements and adapted as your voice and tone
Cost Effective
Save on direct/in direct costs with better outcome. Move from fix Opex variable Opex
Agility
Our constant learning culture make us highly agile as per fast changing world.
Experienced Workforce
Our experienced work force is matured to understand business and its need
The difference we make
Comparative Advantage - TheBirbal
TheBirbal vs The conventional method
Criteria
TheBirbal
Intern/Gig workforce
Call Centre
Recruitment Support
Training & On Boarding Support
Workforce Management
Seasoned & Skilled Resources
Resource Stability
Resource Trainability
Multilingual workforce
Regional Coverage
Performance Management
Growing
Happy Clients
Testimonial
Client's Pulse!
It’s a great partnership with TheBirbal. The team is agile and is able to make the setup live in short time. We appreciate their attention to details and creative approach to achieve desired objectives. The diverse workforce with immense maturity has helped us to gain deeper connect with our clients
TheBirbal is a great start-up. They’re the adept in building end to end setup in short time and deploy resources as per required. They have deep understanding of the travel business and its dynamics. They live up to their value of customer focus. Their seasoned workforce has a very balanced approach and they strive to deliver the best of their potential
We worked with TheBirbal for our launch of SpeedLabs in teachers community. It was impressive and satisfying to work with the team. Sushil has been supportive in ideation and planning of activities. The team efforts and response was very fast. Congratulations for such a unique idea and best wishes for exponential success.
We are impressed by the offering of TheBirbal. They solve a very interesting problem in a very creative and cost effective manner. Our customers - hotels - get a lot of bookings through their phone channel and oftentimes such phone calls are not answered properly leading to loss of significant revenue for the hotel. TheBirbal service solves this problem well and their travel and hospitality background delivers high conversion on the phone channel. The team is also super responsive and is very focused on ensuring their customers succeed. We look forward to deepening our partnership with them.
We at Drsya Tech, engaged TheBirbal team for supporting us on a client engagement that required identifying and interacting with customers who fulfill a set of stringent criteria. The team Birbal delivered to our expectations and the client's delight. Happy to recommend TheBirbal team based on our experience and the professionalism demonstrated through the engagement.
“We are delighted to say that the experience has been more like dealing with an extension of our in-house team rather than an outsourcing partner that offers us managed services. Their plug & play model has met our agile needs as we grow to suit our customised workflow to plan, monitor and track results that leads to overall productivity, focusing on meeting our customer needs and often exceeding them in this world of constant omnichannel demands. The idea of utilizing quality resources who wish to work from home on a part-time basis leads to better team performance and morale. This helped us minimize potential loss of business by adding their women workforce under their work-from-home model to our robust customer-centric resource centre under a hybrid structure. The effort put in by The Birbal Team in continuous training of their resources and our own team has been phenomenal in the improvement of the quality of calls while dealing with our customers. We are grateful to them for their contribution to our business and hope to continue to enjoy this mutually beneficial relationship.”
Our Mission
To spearhead business profitability through cost effective and unique distribution channel
Our Vision
Promote and organize work from home culture to benefit the untapped women talent and create 100k opportunities in next 10 years
Our Values
Trust
Collaborate
Excellence
Empower
We win together
Our Culture
Building a culture of Freedom, Work life balance and Innovation for Enterprising, Enthusiastic and Motivated people